Shipping Policy

Average Delivery Times

After placing your order, we require 1 to 3 business days to process it. On working days this usually takes just one day, but if your order is placed on a Friday evening or during the weekend, processing may take slightly longer.

Once your order has been processed, it will be dispatched, and delivery usually takes between 8 and 12 business days.

At Luvas London, we strive to make the ordering and delivery process as smooth and convenient as possible. If you have any questions or concerns, please don’t hesitate to contact our customer service team. Below is a detailed explanation of how your orders are processed and delivered.

Placing an Order

The ordering process at Luvas London is designed to be quick and simple:

  1. Visit the product page and add your chosen item to the cart by clicking the black “Add to Cart” button.

  2. Check that you have selected the correct size and variant. If everything looks right, click “Proceed to Checkout.”

  3. On the information page, enter your personal details — please ensure they are correct — then click “Continue to Shipping.”

  4. On the shipping page, double-check your address. You’ll also see that every order includes free delivery – we always cover the shipping costs in full.

  5. Continue by clicking “Proceed to Payment.”

Payment Methods

All payments made on our website are protected with SSL encryption, ensuring a secure and reliable checkout experience.

Available payment options:

  • Credit Card (AMEX, Mastercard, Maestro, Visa)

  • PayPal

  • Apple Pay

After selecting your preferred payment method, click “Place Order.”
You’ll be redirected to a secure payment page to complete your purchase.
In the unlikely event of an issue with your order, please contact our support team for assistance.

Shipping Costs

We proudly offer free delivery on all orders — there are no hidden fees or minimum purchase requirements.
Every item from Luvas London is delivered directly to your door at no extra cost.

Order Dispatch

Found something you love at Luvas London? We make sure your order is processed and dispatched as quickly as possible.

To maintain fair and sustainable pricing, we ship orders in batches once we reach a minimum dispatch quantity.
We appreciate your patience and support in helping us build a more efficient and environmentally friendly shipping process.